DB performance issue

Incident Report for NEXL

Resolved

This has been resolved. No incidents have been reported in the past 8 hours.

Posted Mar 05, 2024 - 07:03 AEDT

Monitoring

I fix has been deployed and we are busy monitoring the system

Posted Mar 04, 2024 - 22:59 AEDT

Identified

We have identified the cause of the database performance issue and in the process of fixing and hoping to have the service fully up within the next hour.

Posted Mar 04, 2024 - 21:31 AEDT

This incident affected: us.nexl.cloud and eu.nexl.cloud & 360.nexl.io.