Resolved -
This incident has been resolved.
Dec 5, 00:40 AEDT
Monitoring -
Services are now fully restored and operating normally. We will continue to monitor the system closely. Thank you for your patience!
Dec 5, 00:28 AEDT
Update -
We have successfully identified the cause of the connection timeouts (Error 524) affecting the service as an issue with the host machine on our third-party cloud platform. The vendor has begun rolling out a fix, and we are closely monitoring their progress to ensure service stability is restored shortly.
Dec 5, 00:15 AEDT
Update -
We are continuing to investigate this issue.
Dec 5, 00:14 AEDT
Investigating -
We're currently experiencing some issues with access to the web applications. The engineering team is investigating.
Dec 4, 23:58 AEDT